Frequently Asked Questions
Everything you need to know about our luxury collections and services.
How can I determine my correct ring size?
We provide a comprehensive size guide on each product page. For our signature multi-row rings, we generally recommend selecting one size larger than your standard fit for optimal comfort.
What is your international shipping policy?
Repossi offers complimentary secure shipping on all orders over $500. We ship to over 50 countries via premium couriers, with full insurance included until the moment of delivery.
How should I care for my high jewelry pieces?
To maintain the brilliance of your gold and diamonds, we suggest cleaning them with a soft brush and warm soapy water. Avoid contact with perfumes, lotions, and harsh chemicals.
What is your return and exchange window?
We accept returns and exchanges on unworn items in their original packaging within 14 days of delivery. Please note that custom-engraved or bespoke pieces are final sale.
Are your diamonds ethically sourced?
Yes, all Repossi diamonds are sourced in compliance with the Kimberley Process, ensuring they are conflict-free and meet the highest standards of social and environmental responsibility.
Do you offer professional maintenance services?
We provide complimentary annual inspections, professional polishing, and stone-setting checks for all authentic Repossi pieces at our authorized boutiques.